FAQ

Before you enter the world.

Compatibility and access can differ between releases. The latest official release post is always the best source of truth.

01Where can I join a membership?

You can view and join all available membership tiers on the official Memberships page. Ko-fi is currently the primary platform for memberships and provides access to eligible digital content based on your membership tier.

View Memberships
02How do I access my membership content?

After joining through Ko-fi, sign in to the Ko-fi account used for your membership. Available posts, downloads, and digital content will be accessible according to your membership tier.

03What is included in each membership tier?

Each membership tier includes different levels of access. Please check the Memberships page for the latest benefits, included worlds, resource packs, and future update access before joining.

04I joined a membership but cannot access the content. What should I do?

First, make sure you are signed in to the same Ko-fi account used to purchase the membership and that your membership is still active. If you still cannot access eligible content, contact us through the official support email or send us a message directly through Ko-fi. Please include your Ko-fi account or relevant payment details so we can verify your membership.

05Can I purchase a world or resource without a membership?

Some products may be available as standalone purchases through the official website. Availability varies by product. Memberships are recommended for users who want broader access and eligible future updates.

06How do I know if a world or resource pack is compatible with my game?

Compatibility information, supported Minecraft versions, required mods, and access requirements are listed on each product page. Please review these details before downloading or purchasing.

07Where can I find new releases and version updates?

New releases, version updates, compatibility information, important announcements, and major project updates are published on the official Updates page.

View Updates
08What should I do if I have a problem with my purchase or membership?

If you experience any issue with your purchase, membership, download, or access, please contact us first through our official support email or send us a message directly through Ko-fi. We will review the issue and assist you as soon as possible.

Please do not initiate a refund, chargeback, or payment dispute before contacting us and giving us an opportunity to resolve the issue. Unresolved disputes may be treated as abusive or unauthorized refund activity.

Depending on the circumstances, a refund request may be declined and access to current content and future updates may be suspended or permanently revoked.

Accounts associated with fraudulent or abusive payment disputes may permanently lose access to all related digital content, membership benefits, and future updates.